Terms & Policies
APPOINTMENTS & SESSIONS
ON THE DAY OF YOUR APPOINTMENT, we ask that you make every attempt to be on time as we will do the same. Your cooperation will help us provide excellent customer care and is greatly appreciated.
Planning for your visit: Many clients ask what to expect in terms of cost. We usually suggest our food intolerance assessment at the initial appointment which is an additional $175. Occasionally, we may suggest other assessments such as salivary hormone or adrenal testing ($120-$250), gastrointestinal panels ($147-$347), or nutritional testing ($0-$270 this one may be covered by insurance). We only suggest items that we think are truly important to your case. If we do suggest more than one panel, we can prioritize them to fits your needs. We will likely suggest several supplements that may range in cost from $9-$150. Again, we will work with you to fit your needs.
Generally we ask our new clients to return in two to three weeks for an hour visit. Subsequent visits are usually 30 minutes unless there are results to discuss or it has been more than 6 months since out last visit.
We have a 24 hour cancellation policy. Late cancellations will be billed at the following rates: $100 for a new patient visit and $50 for a follow-up visit. Missed appointments without any notification will be billed in full. We understand that emergencies occur and are willing to make exceptions for true emergencies. We do require a credit card in order to reserve your appointment.
Insurance: Health insurance plans do not cover naturopathic care in Texas. We do not file insurance and do not deal directly with insurance companies. Payment is required for all services at the time of your visit.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs): These special savings accounts can often be used to cover our services and specific nutritional supplements. Please check with your plan administrator regarding your coverage. We will be happy to provide you with the necessary documentation to assist with your use of these plans. Payment is expected at time of service and you may be able to file for reimbursement, but check with your plan administrator.
Family Wellness: We offer $50 credit toward a new patient consultation for subsequent immediate family members.
Unless stated otherwise, we offer USPS flat-rate priority shipping for all physical products offered in our shop.
We will replace damaged products if reported within 2 weeks of receipt.